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FAQ’s

All our properties are fully furnished and equipped with essential amenities, including bed linens, towels, kitchenware,high speed Wi-Fi, Smart TVs and more. Many of our rentals also feature additional amenities such as pools and BBQ grills. Please check the specific listing for details.
You can book directly through our website by selecting your desired property, entering your travel dates, and completing the payment process. If you have any questions or need assistance, our customer support specialists are here to help.
Check-in is typically at 4:00 PM, and check-out is at 11:00 AM. You will receive detailed check-in instructions, including key access, prior to your arrival. If you need a different time, please contact us in advance, and we will do our best to accommodate your request.
We have a full-service team on call, including customer support specialists, an in-house cleaning team, and maintenance staff. If you encounter any issues or need anything during your stay, simply contact us, and we’ll be happy to provide immediate assistance.
Our cancellation policy varies by property, but generally, you can cancel for a full refund if done within a specific time frame prior to your check-in date. Please review the cancellation policy in the listing before booking.
Some of our properties are pet-friendly, while others are not. Please check the individual listing or ask us about our pet policies and any associated fees.
Yes, All of our properties include free parking. Specific details about parking availability and arrangements will be provided in the property listing.
Yes, we often offer discounts for extended stays. The discount amount and duration may vary by property. Please check the listing or contact us for more details.
We ask that you leave the property in a good condition, dispose of any trash, and follow the check-out instructions that will be sent the night before departure.. Our cleaning team will take care of the rest.
You can reach us via phone, email, or through the contact form on our website. Our customer support team is available to assist you with any questions or concerns.